FAQ
Ask Us Anything
- 11 Cove Drive 01-01, #29 Sentosa Cove, Singapore 098497 Berth P26
- LuxuryCharterSG@gmail.com
- +65 9450 0475
WHAT IS INCLUDED IN THE CHARTER?
The charter includes cruising down to Lazarus or St John islands, and complementary use of our 2-person kayak, standup paddle boards, watermat, snorkel sets and fishing rods, water & ice (we also have all the cutlery, plates, glassware, etc, you will need on board)
WHAT ARE THE PAYMENT TERMS?
Full payment is required for the reservation of the yacht charter. The booking shall only be confirmed upon receipt of full payment.
WHAT HAPPENS IF IT RAINS ON THE DAY OF THE CHARTER?
If it is light rain, we will still proceed with the charter. But in case of rain with thunder before the charter, the trip will be postponed for up to 30 minutes. If bad weather persists, guests will be able to reschedule at the discretion of the skipper. The rescheduled date must be within one month from 1st booking; after that, the booking will expire—no refunds for cancellations. In the worst case, if it rains with thunder when offshore, the captain has the final right to cut short the chartering time for safety reasons.
CAN I BRING MY OWN FOOD & BEVERAGES ON BOARD THE YACHT?
You are welcome to bring your own food and beverages (no red wine please, due to the risk of spillage & staining) The charter includes BBQ Service, where our team will cook & serve the food you bring. If you do bring your own drinks, corkage is FOC
IS SMOKING PERMITTED ON THE YACHT?
Smoking is permitted at designated areas on board outside. Strictly no smoking inside
CAN I TRAVEL WITH MY PET?
Dogs are allowed, but we request that you inform the Captain beforehand.
Please note: Pets are not allowed inside the salon & cabins
CAN I PLAY MY OWN MUSIC?
Absolutely! We have a Bluetooth-enabled Fusion sound system, pumping music throughout the boat.
CAN I CHARGE MY MOBILE WHILE ON BOARD THE YACHT?
Definitely! We have ample power points on board for you and your guests. Just make sure to bring your charger & cable.
ARE THERE LIFE JACKETS ON BOARD?
Yes, there are. It is required under local marine regulation for all registered boats and yachts to carry sufficient life jackets for all passengers (including children) and crews onboard for emergency purposes.
IS THERE ANY AGE RESTRICTION TO BE ON BOARD THE YACHT?
We do not have any age restrictions. However, we do recommend children up to 5yrs old are always supervised by adults for safety reasons.